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FAQ
1
Q: What support do you provide to distributors?
A: MY provides comprehensive support-marketing materials (catalogs, videos, posters), co-op advertising, joint exhibition opportunities, product training, and after-sales support.
2
Q: Do you offer exclusive distribution rights?
A: Yes. MY offers exclusive distribution rights for qualified partners in defined territories. Terms include volume targets, territory protection, and marketing support.
3
Q: How do I become an authorized MY distributor?
A: Submit your inquiry via our website form. We'll review your market potential, distribution network, and business profile. Qualified partners can receive exclusive territorial rights.
4
Q: Do you offer sample helmets?
A: Yes. Sample helmets are available for testing and evaluation. Sample cost is refundable on bulk orders, contact us for details.
5
Q: What are your payment terms?
Q: What are your payment terms?
6
Q: Do you have stock for immediate shipment?
A: Yes. We maintain 100,000+ units in stock at our 8,000㎡ warehouse for fast dispatch of popular models.
7
Q: What is your annual production capacity?
A: MY has an annual production capacity of over 1 million helmets – ready to scale with your business.
8
Q: What is the lead time for bulk orders?
A: Standard lead time is 15–35 days after order confirmation and deposit. Samples available in 7–14 days.
9
Q: Are the liners removable and washable?
A: Yes. All MY helmets feature removable, washable, hypoallergenic liners – easy to clean and maintain for long-term hygiene.
10
Q: What is the weight of MY helmets?
A: MY ABS full face helmets weigh approximately 1650g ± 50g. Our carbon fiber series starts at just 1350g, lightweight without compromising safety.
11
Q: Are MY helmets tested for safety?
A: Yes. Every MY helmet undergoes in-house impact testing, penetration testing, and strap strength testing in our own laboratory before leaving the factory.
12
Q: How long has MY been making helmets?
A: MY is backed by 20+ years of helmet manufacturing experience through our parent company, Wenjin Motorcycle Parts Co., Ltd., established in 2006.
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